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Title

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Barista Trainer

Description

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We are looking for a passionate and experienced Barista Trainer to join our team and help elevate the quality of coffee service across our locations. As a Barista Trainer, you will be responsible for developing and delivering training programs that ensure our baristas are equipped with the skills and knowledge to provide exceptional coffee experiences to our customers. You will work closely with store managers, quality assurance teams, and new hires to maintain consistency in beverage preparation, customer service, and operational standards. The ideal candidate will have a deep understanding of coffee, from bean to cup, and a strong background in training or mentoring within the food and beverage industry. You should be enthusiastic about sharing your knowledge, fostering a culture of continuous learning, and inspiring others to take pride in their craft. Your role will also involve evaluating barista performance, providing constructive feedback, and identifying opportunities for improvement. Key aspects of the role include designing training materials, conducting hands-on workshops, and staying up to date with industry trends and innovations. You will also play a critical role in onboarding new baristas, ensuring they meet our brand standards from day one. In addition, you will collaborate with the quality control team to implement best practices and maintain consistency across all locations. This position requires excellent communication skills, patience, and a genuine love for coffee and customer service. You must be able to adapt your training style to suit different learning needs and be comfortable working in a fast-paced, dynamic environment. If you are a skilled barista with a passion for teaching and a commitment to excellence, we would love to hear from you.

Responsibilities

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  • Develop and deliver comprehensive barista training programs
  • Conduct hands-on training sessions and workshops
  • Evaluate barista performance and provide feedback
  • Ensure consistency in coffee preparation and service
  • Collaborate with store managers to identify training needs
  • Onboard and mentor new baristas
  • Maintain training documentation and records
  • Stay updated on coffee trends and techniques
  • Support quality assurance initiatives
  • Promote a culture of continuous learning and improvement

Requirements

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  • Proven experience as a barista or barista trainer
  • Strong knowledge of coffee preparation techniques
  • Excellent communication and interpersonal skills
  • Ability to teach and mentor effectively
  • Passion for coffee and customer service
  • Organizational and time management skills
  • Flexibility to travel between locations
  • Ability to work in a fast-paced environment
  • Familiarity with health and safety regulations
  • Positive attitude and team-oriented mindset

Potential interview questions

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  • What experience do you have as a barista or trainer?
  • How do you approach training someone new to coffee?
  • Can you describe a time you improved a team’s performance?
  • What coffee brewing methods are you most comfortable with?
  • How do you stay current with coffee industry trends?
  • What is your approach to giving constructive feedback?
  • How do you handle different learning styles?
  • What tools or materials do you use for training?
  • How do you ensure consistency across multiple locations?
  • Why are you passionate about coffee and training?